WHAT PEOPLE SAY
Johan du Toit
“Great service, great staff. Always happy to help.
Have moved across town and used another dealer for service but had to come back to Chelsea Honda.”
“Really helpful staff. Great knowledge of products. Really reasonable prices. ”
“Its been a breath of fresh air to find Chelsea Honda after years of receiving poor and substandard service from the Yamaha dealership where i live in ?
Brought my bike here for service and 3 months later for MOT and could not recommend them highly enough. I would not think twice to buy my next bike from here.
The dealership is small and cramp but hey, you are in Fulham. They could improve the Yamaha showroom and the poor lonely salesman sitting there. It’s a little shame the shop is not well decorated and cared for ?
I just don’t know how they manage to service your bike in such a short time and short notice.
I travel all the way from Twickenham to Chelsea Honda and it’s worth the 45 minutes riding in traffic.
As you can see they are kind and down to earth dealership. You also get a sense of trust and a warm welcome as you walking in . They care about you and you feel like one of the family.
Please keep up the good work.”
Carlos G. Urena
“HIGHLY RECOMMENDED FOR PURCHASE
I recently bought a Suzuki Van Van 125 from Chelsea Suzuki and I am very pleased with the whole experience. Had it been a bit more tough, I’d probably have postponed the purchase again, as I did in the past when I entered a bike shop and the staff was really rude.
In terms of the bike, I had been looking at the iconic Van Van 125 for years so I was quite keen on this model. I met Andre and he was very helpful and dedicated. Actually, he did his job and finished to convince me it was the right moment to buy the bike.
I applied for finance from Suzuki and I received a confirmation within hours.
It was my first motorbike. Andre helped me choose a very nice jacket, a helmet and a lock. He paid for the first year road tax. He recommended and installed a good alarm system (I went for Datatool S4 Red), which actually helped me obtain a reduced insurance quote. And I even got a very nice pair of gloves for free, which is always very appreciated.
On Monday I was called to the shop to take my bike out. Everything was ready (paperwork, etc.). I told him on the phone I was a learner and he ensured my bike had proper L plates when I arrived (not the cheapest sticker ones).
They insisted I should come with some spare time so they could teach me how to ride a geared bike, which they did for around 30 minutes. That was very caring and thoughtful, to be honest.
The whole process from finding the shop online to taking my motorbike out took (I still can’t believe it) 4 working days, so I almost did not have time for regrets.
I don’t have any conflict of interest and I did not know anyone in Chelsea Suzuki beforehand. I went there because it is the closest dealer to my house in Putney, according to an online search.
I highly recommend this place. They treated me really well and they were very professional.
I hope they will keep the standard in the future.
All the best.”
“Good service and a nice bunch of guys running the place.”
“Chelsea Suzuki carried out a service on my GSXR600. Right from the start I found the service to be exemplary. I was concerned on first appearance of the shop but was later put totally at ease once I found the service technician, (Ryan), to know exactly what he was talking about. Before undertaking the service on my GSXR600 Ryan asked me for details on how my Bike handled , Was there anything unusual . I noticed that after the works Ryn completely wiped my Bike down, something I had never witnessed before by other motorbike dealers. The gentlemen that placed the booking, (Manager Raz), handled me in the most courteous manner. I can honestly say that I felt like a valued customer. I will surly use them again.”
“Brilliant Customer Service.
Highly Educated People
Individuals With High Work Experience
Thank You guys”
Storm C Harrison
“Sales advisor in the store was really helpful and willing to answer any questions. Will definately be visiting again soon”
“Good service, very helpful staff. Will them again.”
“I have been going to CH for years. They always do a great job.”
“Friendly flexible service”
“Quick and fast service”
“Very good experience all round”
“excellent place and friendly staff”
“Excellent service. Not the first and definitely not the last time I take my pride and joy there.”
“They are very friendly and cheapest brunch ever”
“Always a top service”
“Having had other dealers quote 3/4 weeks lead time for a service I was pleasantly surprised when Chelsea Suzuki said, “when would you like to book your bike in?”
The customer service from start to finish was excellent, staff were friendly and engaged. The service itself was done quickly and efficiently and at a reasonable cost too.
I also had a Suzuki recall on the bike. The parts required and the process were all undertaken by Suzuki Chelsea and they called me at each stage to keep me involved and informed.
Very professional service and I have no hesitation in recommending Suzuki Chelsea or using them again.”
Please keep up the good work.”
“I am a regular customer since four years (service, MOT, repairs for my scooter). Great workshop at central location! Very helpful; repairs done for a reasonable price!
Nothing to complain. Their workshop Scooters Ltd/Chelsea Honda in Fulham is not the cheapest (reasonable price for the location I guess) but the most reliable I have used so far. Work is done within half a day and service is professional. It is also convenient that the workshop is central and not far away from where I live (other workshops pick it up and bring it somewhere to the outskirts for repair). 5 stars because they brought two of my (old and worn) scooters back to life within a day during the last two years. ”
“Sales advisor in the store was really helpful and willing to answer any questions. Will definately be visiting again soon ”
“Heard good things from a friend serviced my tmax on time on price and they guys helped me source some better headlight bulbs which they will fit next week. My bike was cleaner than when it was new when I collected. Best service experience in 20 years of biking, highly recommend.”
“Good service. Very professional and friendly. Good location in central London.”
“I just went to pick up my mt 125. I couldn’t happier. Excellent service! My many thanks to Paul Keller and Andre that helped to make this dream come true. 0% finance interest it’s a big plus. I recommend it to everyone who want a yamaha..”
“I use this garage for the work scooter and they give the best customer service.”
“I bough my nmax 125 and equipments in this shop. Tamas the manager of the shop was excellent , very professional. You can try all the scooter you want before you buy it. And Tamas will give you very good advise .”
Big Eng T.K
“I brought a bike brand new from a chap called Matthew i found him very very helpful and had time for me i definitely recommend this shop if you are thinking of getting a bike i would say ask for Matthew”
“Thank you Chelsea Yamaha. I love my MT125. From start to finish the sevice was top class. Had help and advice at all stages until completion of the sale. Definitely would advise friends and family to check out if purpurchasing. Thanks again. Well happy…”
“The staff were very helpful. They had a great selection of accessories and guided me through the helmet fitting process. Happy first time customer, will recommend them to my friends.”
“Simply the best customer service I never received in my life. I also sent there friends and they treated them in the same way.
Highly recommended! ”
“Excellent customer service as usual from the guys at Chelsea Honda, just bought my second bike from them and from day 1 they have been more than helpful with any queries I’ve had and their aftersales is second to none, highly recommended.”
“Thanks to everyone at Chelsea Honda I have always been very happy with the service i have received and cannot recommend them highly recommended enough great stuff”
“This shop is FANTASTIC! Service is amazing and saturday 14th may 2016 i have bought a bike from them which is my 5th bike and have had no problems with the bikes !!!”
“Daniel and the Scooters team have been excellent. I brought 4 Honda bikes over the past 3 years (as I passed my bike tests) whilst living in London and their service has been outstanding, thank you very much!!”
“Thank you.. Daniel, You are the best seller in the UK, polite, helpful, dedicated .. I bought my bike at the best person and shop. Thank’s Scooters LTD.
Valeu meu Amigo.”
“This store is my favorite. The staff friendly and experienced. They can answer my difficult technical issues very easily and simple. The garage done everything in time and they cleaning my bike after every service.”
“Thank you guys, you have really helped me out by your prompt service and getting me back on the road so quickly.”
“Great job with my bike! Really fast”
“Great service from start to finish. Don’t know how or what Matthew Montero could have done to make my first purchase of a motorcycle anymore detailed, understanding and just patient with a novice like me. Overall the team was great and everything was done with 1 week of me inquiring about the bike. Couldn’t have asked for better☺️”
Willem De Lange
“I I bought a new Suzuki v strom 1000 from these guys. The service was brilliant very friendly and helpful , even when my bike had to go in for 1st service it was done very professionally .
I know I’m a difficult customer, but I can recommend these guys they are great.
Feel confident to buy from them.
“Great people, great place and EXCELLENT SERVICE!!
I couldn’t ask for a better service.
They are really kink and available.
They saved my job borrow me a battery for 2 days because mine was dead.
Really fast to fix any problem and you pay the right money for what you ask.
Really happy with you.
A loyal customer!”
“I went down to Chelsea Honda today after ringing in the morning requesting an MoT.
I would very highly recommend this place. The guys working there are so lovely and all know how to have a good laugh. It made the whole experience really enjoyable not to mention a fantastic set of mechanics they have working there. The care they took on my bike as well as the others there was top notch! This was the first time I’ve ever gone to them and I would definitely go back!”
“Iamazing customer service. Really made to feel comfortable. The guys knowledge was amazing plus the turn around time was 24hrs. would definitely recommend to anyone looking to get a bike on finance or for repairs. thank you for my new bike and amazing customer service 5star.”
“I always been at Honda Chiswick where I’ve purchased 4 motorbike and I always felt like they do not give attention to their costumes so in my last experience lfew weeks ago. Was the worst I could get after waiting 20 days for a motorbike where I should get in to days. As they promise me I decide to cancel my order and try Yamaha that’s where I deal with Matthew Monteiro this man has made my day from the first call to de end of my purchase. An exceptional costumer service. I really please to thank you Matthew for this lovely experience and I will strongly recommend Yamaha and specially Chelsea Yamaha amazing work.”
“It’s very small and doesn’t look appealing comparing to other bike stores. But… you get all u need suzuki !”
“Pleasant and helpful staff. Good selection of motorbikes. Happy to arrange test rides.”
“Absolutely awesome experience. Would like to thank Matt and the team for making the experience so easy and fun. Will definitely be returning for my next purchase.”
“They are so helpful I called last minute at the closing time. Still I was satisfied by the perfect answers to my queries.”
Alberto Siete Tarazón
“Exelent service! Thomas help a lot so i can make the right choice of my bike and the accesories, 100% recomend!”
“Thank you guys, great service, quick response, efficient and reasonable price!”
“I have done the MOT today I’m very happy with the service.”
“Apr2016: Used these guys for the first time and service was great. Got a same day(!) appointment …FAR QUICKER than trying to book in with Honda Chiswick or Metropolis. They fixed the specific fault the bike had, and then did a service & MOT at short notice too. Even valeted the bike! All round good service and I will definitely use them again.”
“Chelsea honda this place is amazing ..and the guys are so friendly ..especially mr tamas gave me a good customer service and was very kind .he help me choose a nice bike…
I would very highly recomend this place.”
Thiago Ramos Botelho
“My first bike purchase ever and couldn’t be done in a better way… Matthew the sales rep was extremely helpful and made the whole process go smoothly. Great customer service!!!
Thanks a lot”
“primeium service, total customer focus, he always trying solve everything is possible to make customer life easier. Daniel is very attentive, cordial and respectful.”
“Very good place, cheap prices and friendly service.”
“Just got back from scooters ltd with my now working motorcycle. After breaking down on the way to work this morning they guys at scooters couldn’t do enough to help me out & got my bike back on the road…no fuss, price was reasonable as they could have held me to ransom as I was desperate to get my bike back on the road (I think I drank my monies worth of free coffee while waiting!!) anyway well done & thank you, in the words of Arnie “I’ll be back” ”
“Had my bike serviced and parts ordered promptly. Fantastic customer service which can be rare in such a big city. They even cleaned my bike which was wonderful of them!!!!”
@CMG – Chelsea Motorcycle Group
“Really really a good place to buy a new or used motorbike or scooter. A great place to do service mot or just check your motorbike… And they have clothing as well !!!!”